eliza thompson house savannah tripadvisor

We are taking a look at our communications on parking charges to ensure future guests are well notified. We don’t like surprises either that’s why we do try to let our guest know about the parking, including on the confirmation letter. The Eliza Thompson House provides the passes for sale as a convenience to our guests. Regarding your concerns about the parking, please know that the $12 fee is set by the City of Savannah. We thank you very much for letting us know.

However, your complaint has now prompted our staff to tell future guests that the fountain does stay on all night. Had we known the fountain was disturbing to you, we would have been more than happy to move you to another room. We have so many guests who do enjoy the fountain at night that do not mention it as a potential problem when guests book a room. We really enjoyed our stay with the Eliza Thompson house and will stay there again if we find ourselves back in Savannah.ĭear NeilB2271, I am sorry to hear that you did not enjoy your stay at the Eliza Thompson House. Breakfast was excellent, with lots of options and the same family like atmosphere. When we returned from dinner, everyone picked right up where we left off, the majority of the group lasting until the early hours of the morning. It reminded me of late nights on the Greek islands. Many of the guests had been coming for years, and we sat around exchanging travel and life stories along with comparing notes on local restaurants and tourist activities. Before dinner they hold a 'happy hour.' The food and wine were good, but the conversation was better. Perhaps the best part of the stay was the other guests. I was happy with our choice of a garden view room, the fountain was loud at night, but I found the water sound soothing. The rooms were clean and comfortable and as other reviews noted, the bathrooms were small, but it's an old house so it was to be expected. If we didn't have the car, I would have been annoyed. Before arriving I had asked if they could store our luggage until our room was ready, they had said yes, but when we arrived our only option was to leave it out in the drawing room, so we ended up locking it back in the trunk. Wanting to make the most of our stay we arrived early, our room wasn't ready, which wasn't surprising because we were so early. They were very prompt with responding and had great recommendations, many of which we followed. After booking out room I contacted the hotel looking for advice on must sees and places to eat during our stay. I was told by other members of our party that two different managers were on site at different times but did not speak to any one other than staff.In November my husband and I decided to take a quick overnight trip up to Savannah while visiting family in Florida.

Another member of our party heard the manager speaking very loudly and angrily about the number of bottles of wine that was ordered that month. A staff member was at the counter sky ping on her cell phone and did not even acknowledge him. one of our party went to the kit henette looking for glasses. a couple of examples of poor service and management. No one spoke to us unless we spoke first and no one ( again Kevin being the exception) asked how we were doing or if we needed anything. The staff, with the exception of Kevin,was not overly accommodating or friendly. Instead of the great desserts that were served two years ago, the desserts served were of the kind that comes for Costco or Sams club. We were so tired of variations of egg casserole and in need of fresh fruit that we chose to go out for breakfast our last two days. while Ms Virginia is still a wonderful cook, the menu was limited from before and we found the food just ordinary which is not at all what we experienced our first visit. While we were still delighted with the overall visit, we did notice some decline. It was wonderful so we decided to stay there again this year while traveling with two other couples. Two years ago, we were traveling with 3 other couples and stayed 4 days.

Eliza thompson house savannah tripadvisor